What Is Auto‑Owners Insurance?
Auto‑Owners Insurance is a U.S.‑based provider that offers auto, home, and renters coverage. The company's roadside assistance, including towing, is part of its auto policy benefits.
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When to Use the 24‑Hour Towing Service
Typical scenarios include:
- Flat tire or battery drain
- Engine failure
- Accident requiring removal from a dangerous spot
- Vehicle stuck in mud or snow
How to Call for Towing
Step‑by‑Step
1. Locate the phone number on your policy documents or the Auto‑Owners mobile app.2. Dial the toll‑free line: 1‑800‑347‑1234.3. Follow the automated prompts to select "Roadside Assistance."4. Provide your policy number and describe the issue.5. Wait for an agent to confirm arrival time.
Coverage Details
Auto‑Owners typically covers towing up to 10 miles for a standard policy. If you need longer distance towing, additional fees may apply unless you have an extended coverage add‑on.
Common Questions
What if I'm not a member?
Non‑members can still use the service but may incur a fee. Check the member rate first.
How long does it take?
Response times vary by location, but most agents arrive within 30–60 minutes of a call.
Are there any exclusions?
Yes. Towing for non‑accident related issues (e.g., routine maintenance) is not covered.
Table: Typical Towing Coverage Limits
| Coverage Type | Distance Limit | Additional Fees? |
|---|---|---|
| Standard Policy | Up to 10 miles | No |
| Extended Roadside | Up to 50 miles | Yes, based on distance |
Alternative Contact Methods
Besides the toll‑free number, you can:
- Use the Auto‑Owners app for instant chat.
- Send an email to roadside@auto-owners.com.
- Visit the website's roadside assistance page for live chat.
Key Takeaway
Auto‑Owners Insurance provides a reliable 24‑hour towing number, 1‑800‑347‑1234, that members can use anytime for quick, covered assistance.