Michigan Offices Where Auto Owners Insurance Works With LifeLabs
Auto Owners Insurance partners with LifeLabs to provide in‑person policy assistance, claims support, and health‑related services at specific Michigan locations. These sites combine insurance representatives with LifeLabs testing centers, allowing customers to handle insurance matters while accessing lab services under one roof.
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Key Locations and Services
The partnership currently operates in three primary cities, each offering a distinct set of services tailored to local needs.
- Detroit – Midtown Plaza: Full‑service insurance desk, claims intake, and on‑site blood‑draw appointments.
- Grand Rapids – Eastown Center: Policy renewals, driver‑record updates, and walk‑in lab testing for routine health checks.
- Lansing – Capital Plaza: Dedicated agents for commercial auto policies, plus scheduled lab slots for employee health screenings.
Hours of Operation
All three locations follow a consistent schedule, though minor variations exist for holidays.
| Location | Monday‑Friday | Saturday | Holiday Hours |
|---|---|---|---|
| Detroit – Midtown | 8:00 am – 6:00 pm | 9:00 am – 2:00 pm | Closed |
| Grand Rapids – Eastown | 8:30 am – 5:30 pm | 10:00 am – 3:00 pm | Limited |
| Lansing – Capital | 9:00 am – 5:00 pm | Closed | Closed |
Contact Information
Each office provides a direct line for insurance queries and a separate number for lab appointments.
- Detroit – Midtown: 313‑555‑0123 (insurance) / 313‑555‑0199 (LifeLabs)
- Grand Rapids – Eastown: 616‑555‑0234 (insurance) / 616‑555‑0288 (LifeLabs)
- Lansing – Capital: 517‑555‑0345 (insurance) / 517‑555‑0399 (LifeLabs)
How to Use the Combined Services
Customers schedule a lab appointment through LifeLabs' online portal, then arrive at the designated Auto Owners office. On arrival, a receptionist checks the lab order and directs the client to the insurance desk if any policy questions arise. This streamlined process reduces travel time and consolidates paperwork.
What Sets These Sites Apart
The unique advantage is the co‑location of insurance agents with a certified laboratory. It enables immediate verification of health‑related claims, faster processing of accident‑related medical documentation, and convenient access to preventive health screenings for drivers and fleet employees.