CT Workers' Compensation Office: How to Navigate the System

Where the Office Is Located

The main Connecticut Workers' Compensation Office sits in Hartford, at 125 State Street. Most other offices and service centers are in regional hubs—New Haven, Stamford, and New Britain—providing local access to claim support and benefits. The Hartford office also hosts the state's online portal and customer service lines.

Key Documents for Filing a Claim

Before you file, gather:

• Employer's name, address, and EIN
• Date and location of the injury
• Medical records and treatment plans
• Witness statements, if any
• Any prior workers' comp claims

All forms must be submitted to the Office's claims division, either by mail, fax, or the secure online portal. Missing documentation can delay or deny benefits.

Filing a Claim: Step‑by‑Step

1. Notify your employer immediately after injury.2. Complete the "Employer Report of Injury" within 10 days.3. Submit medical reports and proof of treatment within 30 days of the initial visit.4. Await a claim number from the Office; this is your reference for all future correspondence.

Appealing a Denial

If the Office denies your claim, you can file an appeal within 30 days of the decision. The appeal process includes:

• Reviewing the denial letter and the basis for denial
• Submitting additional medical evidence or expert testimony
• Requesting a hearing before a Workers' Compensation Appeal Board

Successful appeals often hinge on clear, documented evidence of the injury's link to work activities.

Employer Responsibilities and Benefits

Employers must:

• Register with the Office and maintain workers' comp insurance
• Provide a safe workplace and report injuries promptly
• Keep accurate records of all claims and payments

In return, employers receive lower insurance premiums for compliant workplaces and access to training resources that reduce injury rates.

Digital Tools and Resources

The Office's website offers:

These resources reduce paperwork and speed up the claims process.