Where the Delaware Office of Workers' Compensation Commission Is Located
The Delaware Office of Workers' Compensation Commission (OWCC) is the state agency responsible for overseeing workers' compensation matters, including claims, appeals, and policy enforcement. The main office is located in the capital city of Dover, in Sussex County.
- Where the Delaware Office of Workers' Compensation Commission Is Located
- Full Physical Address
- Phone and Fax Contact
- Office Hours
- How to Get There
- Using the Office for Your Claim
- Online Alternatives
- Common Questions Answered
- Do I Need an Appointment?
- Is the Office Accessible?
- What Happens After I File?
- Key Contacts and Departments
- Why Knowing the Address Matters
- Stay Updated
More from this site
Keep reading the latest coverage
Full Physical Address
Delaware Office of Workers' Compensation Commission1 South 4th StreetDover, DE 19901United States
Phone and Fax Contact
Telephone: (302) 739-0700Fax: (302) 739-0711
Office Hours
Monday – Friday: 8:30 a.m. – 4:30 p.m.Saturday – Sunday: Closed
How to Get There
For those traveling by car, the office is just east of the intersection of U.S. 40 and DE 1. If you're coming from the south, take I‑95 north to exit 8, then follow signs to Dover. Public transit options include the Dover Transit Authority bus route 5, which stops near the office. Parking is available in the nearby municipal lot for a small fee.
Using the Office for Your Claim
When you visit the OWCC, you can:
- File a new workers' compensation claim
- Request a hearing or appeal decision
- Obtain copies of case files and correspondence
- Speak with a case manager about benefits and recovery plans
It's advisable to bring any relevant documentation—such as medical records, incident reports, and employer correspondence—so the staff can process your request efficiently.
Online Alternatives
Before heading to the office, consider using the OWCC's online portal. You can:
- Submit or track claims electronically
- Upload supporting documents securely
- Check the status of your case in real time
For urgent matters, you may call the main line, and an agent will guide you to the appropriate department.
Common Questions Answered
Do I Need an Appointment?
Walk‑ins are accepted during normal business hours. However, for complex appeals or large documentation reviews, scheduling an appointment can reduce wait times.
Is the Office Accessible?
The building is fully compliant with the Americans with Disabilities Act (ADA). Ramps, elevators, and accessible restrooms are available.
What Happens After I File?
Once your claim is filed, a case manager will assign a case number and schedule an initial review. The average processing time for a standard claim is 30–45 days, but this can vary based on case complexity.
Key Contacts and Departments
| Department | Primary Contact | Phone |
|---|---|---|
| Claims Intake | Ms. Lisa Carter | (302) 739-0700 ext. 101 |
| Appeals | Mr. John Davis | (302) 739-0700 ext. 202 |
| Information Services | Ms. Maria Lopez | (302) 739-0700 ext. 303 |
Why Knowing the Address Matters
Having the exact address and contact details ensures you can:
- Reach the office promptly for time-sensitive appeals
- Verify the legitimacy of communications claiming to be from the OWCC
- Plan logistics for in‑person visits, especially if you need to bring medical records or legal documents
Stay Updated
Office hours and contact information can change. Check the official OWCC website or call the main line before visiting to confirm any updates.