How the Workers Compensation Board of Manitoba Reviews Claims

What the Board Looks For

The Workers Compensation Board of Manitoba reviews each claim by confirming the injury meets statutory criteria, verifying the employer's coverage, and assessing medical evidence for severity and work‑relatedness. Claims are triaged by case managers who assign a review team that includes medical and occupational specialists.

Key Documentation Required

• Completed claim form with incident details
• Medical reports from treating physicians
• Workplace injury records and safety logs
• Witness statements or incident photos

Missing or incomplete documents can delay the review or lead to a denial. Employers should provide payroll records that show the employee's role and hours worked at the time of injury.

Review Timeline and Decision Process

After submission, the Board typically issues a preliminary decision within 30 to 60 days. If the claim is accepted, benefits are granted and a payment schedule is set. If the claim is rejected, the claimant receives a written notice explaining the reasons and the right to appeal.

Appeals and Further Investigation

Appeals must be filed within 90 days of the decision. The Board may conduct a hearing, request additional medical opinions, or request a site visit to assess workplace conditions. Successful appeals can reverse a denial or adjust benefit levels.

Best Practices for Employers and Employees

Employers should maintain up‑to‑date safety protocols and record all incidents promptly. Employees should report injuries immediately, keep copies of all medical and employment records, and respond to any Board requests for information without delay. Prompt cooperation reduces the risk of prolonged disputes.