How to Access the Texas Workers' Compensation Portal

Direct login process for Texas workers' compensation

Employers, claimants, and representatives can access the Texas Workers' Compensation portal at www.tdi.texas.gov/wc/. After selecting "Login," you must enter a valid Texas Workers' Compensation (TWC) account number, your email address, and the password created during registration. If you have never registered, click "Create Account" and follow the on‑screen prompts to verify your identity with a Texas Business ID or claimant SSN.

Key requirements before you log in

The portal only accepts accounts tied to a registered employer, claims adjuster, or claimant. You'll need:

• Texas Workers' Compensation account number (issued by the Texas Department of Insurance)
• Active email address linked to the account
• Secure password meeting the 8‑character minimum, including a letter, number, and special character

Having these ready prevents the common "invalid credentials" error that stalls many first‑time users.

Step‑by‑step login guide

Follow these six steps for a smooth entry:

If you forget your password, use the "Forgot Password?" link to receive a reset email. The reset link expires after 24 hours for security.

Troubleshooting common issues

Most login problems stem from mismatched account numbers or outdated passwords. Verify the account number on any official TWC correspondence. Clear your browser cache or try a different browser if the page repeatedly reloads. For locked accounts after multiple failed attempts, contact the TWC Help Desk at 1‑800‑252‑3439.

What you can do after logging in

Once inside, the dashboard offers:

• Submit new claims or amendments
• Check claim status and payment history
• Upload supporting documents securely
• Generate reports for compliance audits

All actions are logged, providing an audit trail required by Texas law.

Comparison of login options