Why You Might Want to Terminate Your Policy
Drivers may cancel a Progressive policy for reasons such as switching insurers, selling a vehicle, or finding a better rate elsewhere. Knowing the proper procedure ensures you avoid unnecessary fees and maintain coverage gaps.
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Check Your Policy Terms First
Locate the policy booklet or log into your online account to review the cancellation clause. Progressive typically allows cancellation at any time, but a minimum notice period—often 30 days—may apply if you have paid for a future month.
Gather Required Information
Prepare the following before contacting Progressive:
- Policy number
- Vehicle identification number (VIN)
- Driver's license number
- Proof of alternate coverage or reason for cancellation
Choose Your Cancellation Method
By Phone
Call Progressive's customer service at 1‑800‑751‑9000. Follow the prompts to speak with a representative and confirm your intent to cancel. Keep the confirmation number and any written confirmation you receive.
By Online Account
Log in to your Progressive account, navigate to the "Policy Management" section, and select "Cancel Policy." Complete the online form and submit. A confirmation email will follow.
By Mail
Send a written cancellation request to:
Progressive Insurance Company P.O. Box 75001 Omaha, NE 68107‑5001
Include your policy number and a statement of intent to terminate. Allow 7–10 business days for processing.
Confirm the Cancellation and Finalize Payments
After cancellation, Progressive will send a written confirmation. Verify that no further premium is billed and that any prepaid amounts are refunded proportionally, minus any applicable fees.
Maintain Continuous Coverage
To avoid lapses, align the end of your Progressive policy with the start of new coverage. If you are moving to another insurer, coordinate the effective dates to keep a continuous insurance record.
Common Pitfalls to Avoid
Do not cancel without confirming the policy's end date; premature cancellation can leave you uninsured. Also, be aware that canceling early may trigger a termination fee if the policy has a minimum term.