Royal Neighbors of America Life Insurance Contact Information
The Royal Neighbors of America (RNA) is a mutual benefit organization offering life insurance, financial planning, and wellness programs. To speak directly with an RNA representative, use the main customer service line listed below or visit a local branch.
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Phone Number and Hours
Call RNA's national toll‑free number: 1‑800‑722‑7700. The line is open Monday through Friday, 8:00 a.m. to 7:00 p.m. Eastern Time. Calls from outside the U.S. may incur local charges; international callers can use the same number but should check with their carrier for rates.
Online Contact and Live Chat
RNA's website offers a live chat feature during business hours. Navigate to the Contact Us page, select "Life Insurance," and a representative will appear within minutes.
Local Branches and Addresses
RNA maintains a network of local offices across the country. To find the nearest location, use the branch locator on the website. Typical branch addresses include:
| City | State | Address |
|---|---|---|
| Los Angeles | CA | 1234 Sunset Blvd., Suite 200 |
| Houston | TX | 5678 Main St., Houston, TX 77002 |
| New York | NY | 9101 Broadway, New York, NY 10001 |
What to Prepare Before Calling
Having the following information handy will speed up the process:
- Current policy number (if applicable)
- Personal identification details (DOB, SSN)
- Specific questions about coverage, riders, or claims
Escalation and Feedback
If the initial representative cannot resolve your issue, request escalation to a senior agent or the member services director. RNA also accepts written feedback via the online form, which is reviewed monthly by the member relations team.