How to Look Up Michigan Workers' Compensation Claims and Benefits

Direct ways to access Michigan workers' compensation information

Michigan's Department of Labor and Economic Opportunity (LEO) hosts an online portal where claimants, employers, and attorneys can retrieve claim status, benefit amounts, and employer reports. By entering the claim number, Social Security number, or employer ID, users receive real‑time updates on medical payments, wage replacement, and case closure dates.

Using the LEO Workers' Compensation portal

The portal (www.michigan.gov/leo) requires a free account. After registration, select "Claims Lookup," then input one of the following identifiers:

• Claim number (provided on the Notice of Acceptance)
• Employer's LEO ID (found on the employer's payroll records)
• Employee's SSN (used only for verification)

Results display a summary table, links to detailed payment histories, and contact info for the assigned claims adjuster.

Phone and mail alternatives

If online access is unavailable, call the LEO Claims Assistance Center at 1‑800‑999‑9999 (option 2) between 8 a.m. and 5 p.m. EST. Provide the same identifiers; the representative will read out claim status and next steps. For written requests, mail a signed request form to the address listed on the LEO website, including a copy of the claim notice and proof of identity.

What information is available in a lookup

The lookup returns:

• Current benefit type (medical, wage loss, vocational)
• Payment dates and amounts
• Remaining benefit balance
• Scheduled hearings or medical evaluations
• Adjuster contact details

Note that confidential medical records are not disclosed; only payment and status data appear.

Common issues and how to resolve them

Incorrect identifiers, expired sessions, or mismatched SSNs often cause lookup failures. Double‑check the claim number on the original acceptance letter, and ensure the SSN matches the employee's legal name. If the portal shows "no record found," contact the employer's HR department to verify the claim was filed correctly.

Table: Comparison of lookup methods