How to Send Mail to Mills Fleet Farm Credit Card Services

If you need to mail a request, payment, or dispute to Mills Fleet Farm's credit card department, use the dedicated address: Mills Fleet Farm Credit Card Services, PO Box 1315, Columbia, MO 65202. Including your account number on the envelope helps route the item quickly.

When to Use the Credit Card Mailing Address

Mailing is appropriate for:

• Paper statements or payment slips you prefer not to submit online.
• Formal disputes or charge‑back letters that require a signed, dated statement.
• Requests for account closure, name changes, or address updates that need a paper trail.

Formatting Your Envelope

Follow these steps to avoid delays:

• Write the address exactly as shown above.
• Place your full 16‑digit credit‑card account number on the first line of the envelope or on a separate "Account Reference" label.
• Use a clear, legible font; avoid all‑caps or handwritten cursive that could be misread.
• Include a return address so the department can contact you if needed.

What to Include Inside the Envelope

Different types of correspondence require different attachments:

Payments

Enclose a check or money order payable to "Mills Fleet Farm Credit Card Services." Write your account number on the memo line of the check and include a payment coupon if you received one.

Dispute or Charge‑Back Letters

Provide a brief, factual description of the transaction, the date, amount, and why you believe it is incorrect. Attach copies (not originals) of receipts, invoices, or any supporting documentation.

Account Updates

For name changes, marital status updates, or address corrections, include a copy of a government‑issued ID (driver's license, passport) and a utility bill or lease showing the new address.

Processing Times and Follow‑Up

Standard mail typically takes 5–7 business days to reach the department. Once received, Mills Fleet Farm aims to acknowledge most inquiries within 10 business days and resolve simple requests (payments, address changes) within 15 days. More complex disputes may require additional time; the department will contact you if further information is needed.

Alternative Contact Options

If speed is critical, consider these alternatives:

• Secure online portal: log in to your account at millsfleetfarm.com to submit payments or disputes instantly.
• Phone support: call the credit‑card service line at 1‑800‑366‑4357 for real‑time assistance.
• Fax: some documents can be faxed to 1‑800‑555‑1234, but confirm the number with customer service first.

Common Mistakes to Avoid

Sending mail to the wrong department or omitting your account number can delay processing by weeks. Double‑check the PO Box number, include all required documentation, and keep a copy of everything you send for your records.

Summary Table