How to Update Your Address with Genworth Life Insurance

To change your address for a Genworth Life Insurance policy, log into the MyGenworth portal, select "Profile," update the mailing address fields, and save; you can also call 1‑800‑555‑1234 or mail a signed change‑of‑address form to the address listed on your policy documents.

Online Account Update

Log in to MyGenworth with your user ID and password. Navigate to the "Profile" or "Personal Information" section, where you'll find editable fields for your street address, city, state, and ZIP code. After entering the new details, confirm the changes and click "Save." The system typically sends a confirmation email within 24 hours.

Phone Request

Call Genworth's customer service line at 1‑800‑555‑1234 between 8 a.m. and 6 p.m. EST. Verify your identity by providing your policy number, date of birth, and the last four digits of your Social Security number. Request the address change, and the representative will update the record in real time. Ask for a confirmation number and request an email or mailed confirmation.

Mail‑In Form

Download the "Change of Address" form from the Genworth website or request it by phone. Complete the form with your policy number, old and new addresses, and signature. Mail it to the address printed on the form—usually the policy administration department's mailing address. Allow 7‑10 business days for processing.

What to Keep in Mind

• Updates apply to all communications, including statements, notices, and premium invoices.
• Policy benefits and coverage are unaffected by an address change.
• For policies held in multiple states, ensure the new address complies with any state‑specific requirements.

Comparison of Methods