ICICI Prudential Life Insurance Company Limited's main Mumbai office is located at 4th Floor, ICICI Prudential Centre, 1, Dr. Annie Besant Road, Worli, Mumbai – 400018. The building houses the corporate headquarters for the life‑insurance arm of the ICICI Group and provides a reception desk, customer‑service counters, and meeting rooms for policyholders and agents.
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How to Verify the Address
Because office locations can change, confirm the address through at least two reliable sources before visiting: the official ICICI Prudential website's "Contact Us" page, and the company's latest annual report or regulatory filing on the SEBI website. A quick call to the Mumbai office's main line (available on the website) also confirms that the address is current.
Nearby Landmarks and Access
The Worli office sits opposite the iconic Worli Sea Face promenade and is a short walk from the Haji Ali Dargah and the National Centre for the Performing Arts (NCPA). It is directly connected to the Mumbai Suburban Railway's Harbour Line via the Worli Station, and the Western Express Highway provides easy bus and taxi access. For drivers, the address is well‑signposted from the Bandra–Worli Sea Link.
Contact Numbers and Email
General inquiries for the Mumbai office can be directed to the toll‑free number 1800‑266‑7777, which routes callers to the appropriate department. For written correspondence, use the email address mumbai@iciciprulife.com. When emailing, include your policy number and a brief description of your request to receive a prompt response.
Visiting the Office
Visitors should schedule an appointment through the customer‑service hotline or the online portal to avoid long wait times. Security at the reception requires a valid ID; bring a government‑issued photo ID and any relevant policy documents. The office offers wheelchair‑accessible entrances and a waiting lounge with Wi‑Fi.
Alternative Locations in Mumbai
If the main office is inconvenient, ICICI Prudential also operates branch offices in Andheri (B‑2, Tower C, Panchshil Business Park, Andheri‑West) and in the Bandra Kurla Complex (Level 3, Tower 1, BKC). These branches provide the same policy‑service functions and can be used for document submission or claim assistance.