Corporate Headquarters
IndiaFirst Life Insurance Company Limited is headquartered at 5th Floor, The Capital, 9, Dr. Radhakrishnan Road, Bengaluru, Karnataka 560001, India. The office operates Monday through Friday, 9:00 AM – 6:00 PM, and serves as the central hub for underwriting, claims processing, and corporate governance.
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Regional Offices and Service Centers
To support a nationwide network of agents and policyholders, IndiaFirst maintains regional offices in major metros. Each center provides sales support, document verification, and local customer service.
- Mumbai – 3rd Floor, Tower B, DLF Cyber City, G Block, Bandra Kurla Complex, Mumbai – 400051
- Delhi – 7th Floor, Tower A, World Trade Centre, Plot No. 4, G Block, New Delhi – 110001
- Kolkata – 2nd Floor, South City Centre, 8B, Prince Anwar Shah Road, Kolkata – 700014
- Chennai – 4th Floor, Gemini Business Park, 12, Mount Road, Chennai – 600001
Contact Numbers and Email
Policyholders can reach the central helpline at 1800‑425‑5555 (toll‑free) for claims, policy inquiries, and premium payments. For email support, use customercare@indiafirstlife.com. Regional offices have local numbers listed on the company's website, typically beginning with the area code for the respective city.
Agent and Advisor Access
Agents registered with IndiaFirst Life can log into the internal portal using their unique credentials to view client details, submit documents, and track claim status. The portal also provides a directory of nearby branch addresses for in‑person meetings.
Mailing and Documentation
All correspondence, including premium receipts and policy documents, should be addressed to the corporate headquarters unless otherwise specified by a regional office. For certified mail, include the attention line: "Attn: Policy Services – IndiaFirst Life Insurance."
Traveling Customers and International Queries
Indian expatriates or travelers needing assistance abroad can contact the global support desk at +91‑80‑1234‑5678. The desk coordinates with local partners to facilitate claim settlements and policy servicing in foreign jurisdictions.