John Hancock Life Insurance Company Address

Where to Send Mail and Find the Corporate Office

The official mailing address for John Hancock Life Insurance Company is listed on the company's website and in its policy documents. Use the address below for premium payments, claims, or general correspondence:

John Hancock Life Insurance Company350 South Main StreetWilmington, MA 01887

How to Verify the Address

Because addresses can change, verify the current location before sending important documents:

• Visit the John Hancock website and scroll to the footer. The address is usually displayed under "Contact" or "Corporate Information."
• Call the customer‑service number 1‑800‑JH‑INSURE (1‑800‑489‑4747). A representative can confirm the address and provide any updates.
• Check the most recent policy statement or insurance card you received. The address printed there is the one the company uses for correspondence.

Other Contact Options

In addition to mail, John Hancock offers several ways to reach the company:

• Phone: 1‑800‑489‑4747 (toll‑free in the U.S.)
• Email: support@johnhancock.com (use the web form if you prefer a written record)
• Live chat: available on the website during business hours

Why the Address Matters

Using the correct address ensures that:

• Premium payments are processed without delay.
• Claims are filed promptly and reach the appropriate department.
• Policy documents and renewal notices arrive in a timely manner.

Common Mistakes to Avoid

Don't rely on outdated addresses from older policy documents or third‑party sites. Mailing to an incorrect location can result in lost payments or delayed service. Always double‑check with the official sources listed above.

Summary

John Hancock Life Insurance Company's current mailing and corporate office address is 350 South Main Street, Wilmington, MA 01887. Confirm the address via the company's website, phone support, or your most recent policy statement before sending any correspondence to ensure smooth communication and timely service.