The Life Insurance Corporation of India (LIC) observed the following holidays across its nationwide offices in 2019: New Year's Day (January 1), Republic Day (January 26), Mahashivaratri (March 5), Holi (March 21), Good Friday (April 19), Buddha Purnima (May 4), Independence Day (August 15), Gandhi Jayanti (October 2), Dussehra (October 12), Diwali (October 27), and Christmas Day (December 25). Regional offices also marked state‑specific holidays such as Maharashtra Day (May 1) and Tamil New Year (April 14). These dates determined office closures for both customer service counters and internal operations, with limited online services remaining active.
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National Statutory Holidays
LIC follows the central government's list of paid holidays, which apply to all branches:
- January 1 – New Year's Day
- January 26 – Republic Day
- March 5 – Mahashivaratri (observed in most states)
- March 21 – Holi
- April 19 – Good Friday
- May 4 – Buddha Purnima
- August 15 – Independence Day
- October 2 – Gandhi Jayanti
- October 12 – Dussehra
- October 27 – Diwali (including Govardhan Puja and Bhai Dooj)
- December 25 – Christmas Day
State‑Specific Observances
In addition to the national list, LIC offices in certain states close for local festivals and commemorations. The most common state holidays in 2019 were:
- Maharashtra – Maharashtra Day (May 1)
- Kerala – Vishu (April 14)
- Tamil Nadu – Tamil New Year (April 14)
- West Bengal – Durga Puja (October 8‑10)
Impact on Services
During these holidays, in‑person branches and call centres were non‑operational. However, the LIC website, mobile app, and automated phone services remained accessible for policy inquiries, premium payments, and claim status checks. Customers needing urgent assistance were advised to use these digital channels or contact their nearest open branch after the holiday.
Holiday Calendar Summary
| Date | Holiday | Scope |
|---|---|---|
| 01‑Jan | New Year's Day | National |
| 26‑Jan | Republic Day | National |
| 05‑Mar | Mahashivaratri | National (most states) |
| 21‑Mar | Holi | National |
| 19‑Apr | Good Friday | National |
| 14‑Apr | Vishu / Tamil New Year | State (Kerala, Tamil Nadu) |
| 04‑May | Buddha Purnima | National |
| 01‑May | Maharashtra Day | State (Maharashtra) |
| 15‑Aug | Independence Day | National |
| 02‑Oct | Gandhi Jayanti | National |
| 08‑10‑Oct | Durga Puja | State (West Bengal) |
| 12‑Oct | Dussehra | National |
| 27‑Oct | Diwali | National |
| 25‑Dec | Christmas Day | National |
Planning Tips for Policyholders
To avoid service delays, policyholders should schedule premium payments or claim submissions before the listed holidays. Setting up auto‑debit or using the online portal ensures continuity even when branches are closed. For time‑sensitive matters, contact the nearest open regional office or use the 24‑hour helpline number provided on the LIC website.