Exact Address and Basic Contact Information
The New York Life Insurance office serving Cleveland, Ohio is located at 16500 Cleveland Memorial Shoreway, Suite 100, Lyndhurst, OH 44124. The main phone line for this branch is (216) 789‑4000, and the office operates Monday through Friday, 9 am‑5 pm local time.
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How to Verify the Location
Before visiting, confirm the address through the official New York Life website's agent locator or by calling the branch directly. The locator tool lets you enter your ZIP code (44124) to see the most up‑to‑date office details, including any recent moves or temporary closures.
Parking and Accessibility
The Lyndhurst office sits in a commercial complex with surface parking and nearby public garages. Accessible entrances meet ADA standards, and the building staff can provide assistance for visitors with mobility needs.
Nearby Services for Clients
Clients often combine a visit with nearby amenities: the Cleveland Metroparks' Rocky River Reservation is a short drive away, and several dining options line the Shoreway corridor for post‑meeting meals.
What to Bring for an In‑Person Consultation
When meeting a New York Life agent, bring a government‑issued ID, recent statements for any existing policies, and any financial documents you wish to discuss. Having these items ready speeds up the application or review process.
Alternative Ways to Connect
If traveling to the office isn't convenient, New York Life offers virtual appointments via its secure client portal. The portal also provides policy documents, premium payment options, and a chat feature for quick questions.