Who is Ameriprise Auto Insurance?
Ameriprise Auto Insurance is a subsidiary of Ameriprise Financial, a diversified financial services company. The auto division offers coverage through its partner, The Hartford, and provides standard policies such as liability, collision, and comprehensive. Because Ameriprise partners with established carriers, customers often contact the same support lines used by The Hartford for auto claims and policy questions.
- Who is Ameriprise Auto Insurance?
- Primary Contact Numbers
- Alternative Contact Methods
- Online Account Portal
- Email Support
- Social Media
- When to Call the Phone Number
- What to Have Ready When You Call
- Common Questions Answered
- How do I file a claim?
- Can I get a quote over the phone?
- What are the operating hours?
- Table: Contact Options Comparison
More from this site
Keep reading the latest coverage
Primary Contact Numbers
The most frequently used Ameriprise auto insurance phone number is 1‑800‑382‑3000. This number connects you directly to the Ameriprise auto insurance support team, which handles quotes, policy changes, and claims inquiries. The line is open Monday through Friday, 8 a.m. to 8 p.m. EST, and Saturday, 9 a.m. to 5 p.m. EST. Calls are free from the U.S. and Canada; international callers may incur charges.
Alternative Contact Methods
Online Account Portal
Customers with an existing policy can log in to the Ameriprise online portal at www.ameriprise.com/auto. From there, they can submit service requests, view policy documents, and initiate claims electronically.
Email Support
Ameriprise also accepts email inquiries at autosupport@ameriprise.com. Responses typically arrive within 24–48 hours during business days.
Social Media
For quick questions, Ameriprise maintains a presence on Twitter (@Ameriprise) and Facebook. Direct messages on these platforms are monitored by the customer service team.
When to Call the Phone Number
Use the phone line for:
- Urgent claims reporting (e.g., accidents, theft)
- Policy renewal or cancellation questions
- Billing disputes or payment assistance
- Detailed coverage inquiries that require real-time clarification
What to Have Ready When You Call
To expedite your call, keep the following information handy:
- Policy number or quote reference
- Personal identification details (driver's license number, social security number)
- Vehicle information (VIN, make, model, year)
- Accident or incident details (date, location, involved parties)
Common Questions Answered
How do I file a claim?
Call 1‑800‑382‑3000 and follow the automated prompts for claim reporting. Alternatively, submit a claim online through the portal.
Can I get a quote over the phone?
Yes. The support agent will ask for vehicle and personal details to generate an accurate quote.
What are the operating hours?
Monday–Friday: 8 a.m.–8 p.m. EST; Saturday: 9 a.m.–5 p.m. EST; Sunday: closed.
Table: Contact Options Comparison
| Method | Availability | Best Use Case |
|---|---|---|
| Phone (1‑800‑382‑3000) | Mon–Sat, 8 a.m.–8 p.m. EST | Urgent claims, policy changes |
| Online Portal | 24/7 | Document access, non-urgent requests |
| Email (autosupport@ameriprise.com) | Mon–Fri, 9 a.m.–5 p.m. EST | Billing questions, policy info |
| Social Media | Mon–Fri, 9 a.m.–5 p.m. EST | Quick inquiries, updates |