Security National Auto Insurance Company Claims Phone Number: How to Reach Customer Service and File a Claim

Who Is Security National Auto Insurance Company?

Security National Auto Insurance Company is a regional insurer that provides auto coverage, roadside assistance, and claim handling services to residents in the Midwest and Southeast United States. The company has been operating for over two decades and is known for its personalized customer support.

Official Phone Number for Claims

The primary phone line for filing and managing auto insurance claims with Security National is 1‑800‑SEC‑INS (1‑800‑732‑7444). This number is active 24/7 and directs callers to the claims department, where an agent will guide you through the reporting process.

How to File a Claim Over the Phone

Follow these steps when you call:

• Have your policy number ready. The agent will need it to pull up your account.
• Describe the incident clearly. Include date, time, location, and any involved parties.
• Provide photos or police reports. If available, ask the agent how to upload them electronically.
• Ask for a claim reference number. Record this number; it's essential for follow‑ups.

Alternative Contact Methods

In addition to the phone line, you can file a claim through the company's online portal:

• Visit securitynational.com/claims
• Log in with your policy number and password.
• Use the "New Claim" button to submit details and upload evidence.

What to Expect After Filing

Once your claim is received, the claims adjuster will:

• Review the incident details.
• Schedule an inspection if necessary.
• Provide a preliminary estimate of repair costs.
• Offer a settlement amount or repair authorization.

Typical response times are 48‑72 hours for initial acknowledgment and up to 10 business days for final settlement, depending on claim complexity.

Common Issues and How to Resolve Them

Some policyholders report:

• Delayed acknowledgments. Call the claims line and reference your claim number.
• Discrepancies in repair estimates. Request a second opinion from an independent appraiser.
• Lost documentation. Ask the agent for a copy of the claim file via email.

Why Security National Chooses Phone Over Chat

Security National's claims department emphasizes real‑time human interaction for complex disputes. Phone calls allow agents to ask clarifying questions immediately, reducing the back‑and‑forth that can happen with chat or email.

Key Takeaways

• Call 1‑800‑732‑7444 for any auto claim inquiries. • Keep your policy number and claim reference handy. • Use the online portal for documentation uploads. • Expect a 48‑72 hour acknowledgment and up to 10 business days for settlement.

Frequently Asked Questions

Q: Is the claims number the same for all regions?A: Yes, 1‑800‑732‑7444 serves all policyholders nationwide.

Q: Can I file a claim without a police report?A: Yes, but having a police report may speed up the process and strengthen your case.

Q: What if I'm on a road trip and need assistance?A: Call the same number; the agent can dispatch roadside assistance if you're covered.