Location and Contact Information
The Texas Workers' Compensation Commission (TWCC) El Paso office is at 2500 N. Zaragoza Street, Suite 100, El Paso, TX 79902. Call the main line at (915) 555‑0123 during business hours for general inquiries.
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Office Hours and Service Availability
Standard hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. The office is closed on Texas state holidays. Limited after‑hours assistance is available by appointment for urgent claim matters.
Primary Services Provided
The El Paso office handles the same core functions as other TWCC locations, with a focus on regional employers and workers:
- Processing new workers' compensation claims
- Providing claim status updates and documentation
- Conducting employer and employee outreach and training
- Assisting with appeals and hearings
- Offering guidance on compliance with Texas labor laws
How to Submit a Claim or Request Assistance
Start online at twcc.texas.gov, then follow up in person or by phone. Bring the employee's injury report, employer's insurance details, and any medical records to the El Paso office.
Nearby Resources and Support
For additional help, the El Paso office collaborates with local legal aid groups, the Texas Department of Insurance, and the El Paso County Workforce Commission, which can provide supplemental services such as vocational rehab.
Travel and Parking Information
The office is located near the El Paso Convention Center with street parking and a municipal lot two blocks away. Public transit routes 301 and 302 stop within a five‑minute walk.
Key Differences for El Paso Claimants
Because El Paso borders New Mexico, the office often coordinates cross‑state inquiries and may require additional documentation for workers residing out of state. Bilingual staff are available to assist Spanish‑speaking claimants.