What Is the Workers' Compensation Commission in Little Rock?
The Arkansas Workers' Compensation Commission (AWCC) is the state agency that administers workers' compensation law for employers and employees throughout Arkansas, with its primary office located in Little Rock. It adjudicates disputes, oversees benefits, and ensures compliance with the Arkansas Workers' Compensation Act. Whether you are filing a claim, seeking legal guidance, or managing employer obligations, the AWCC is the central point of contact.
- What Is the Workers' Compensation Commission in Little Rock?
- Key Functions and Responsibilities
- How to File a Workers' Compensation Claim in Little Rock
- Step‑by‑Step Checklist
- Benefits Covered by the Commission
- Employer Obligations and Compliance
- Common Disputes and How the AWCC Resolves Them
- Resources and Contact Information
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Key Functions and Responsibilities
The commission performs several core duties:
- Processing and approving medical and wage‑loss benefits for injured workers.
- Resolving disputes between claimants, employers, and insurers through hearings and mediation.
- Licensing and regulating private workers' compensation insurance carriers operating in the state.
- Providing educational resources and compliance assistance to employers.
How to File a Workers' Compensation Claim in Little Rock
Filing a claim involves a clear, step‑by‑step process. Prompt action is crucial because Arkansas law imposes strict deadlines.
Step‑by‑Step Checklist
- Report the injury: Notify your employer in writing within 24 hours of the incident.
- Obtain medical treatment: Seek care from a provider authorized by the employer's insurer.
- Complete the First Report of Injury (FROI): Your employer must submit this form to the AWCC within 30 days.
- Receive a Claim Number: The commission issues a unique identifier for tracking.
- Submit supporting documents: Include medical records, wage statements, and any witness statements.
- Attend hearings if required: The AWCC may schedule a hearing to resolve disputes.
Benefits Covered by the Commission
The AWCC oversees several benefit categories, each with specific eligibility criteria.
| Benefit Type | What It Covers | Typical Rate or Limit |
|---|---|---|
| Medical Benefits | Doctor visits, surgeries, medication, rehabilitation | Full cost up to a reasonable and customary limit |
| Temporary Total Disability (TTD) | Wage replacement while unable to work | 2/3 of average weekly wage, capped at state maximum |
| Permanent Partial Disability (PPD) | Compensation for lasting impairment | Based on a schedule of injuries; varies by body part |
| Death Benefits | Survivor compensation for dependents | Two-thirds of the deceased's average weekly wage, up to statutory caps |
Employer Obligations and Compliance
Arkansas employers must adhere to several legal requirements to avoid penalties.
- Maintain workers' compensation insurance or qualify for self‑insurance.
- Display the required notice poster in a conspicuous workplace location.
- Report all work‑related injuries to the AWCC within the statutory timeframes.
- Cooperate with medical providers and the commission during claim investigations.
Common Disputes and How the AWCC Resolves Them
Disagreements often arise over benefit amounts, medical necessity, or claim eligibility. The commission offers multiple resolution pathways:
- Mediation: A neutral mediator helps parties reach a voluntary settlement.
- Formal Hearing: An administrative law judge reviews evidence and issues a binding decision.
- Appeal Process: Decisions can be appealed to the Arkansas Court of Appeals within 30 days.
Resources and Contact Information
For direct assistance, the Little Rock office provides the following contacts:
- Address: 500 West 3rd Street, Suite 300, Little Rock, AR 72201
- Phone: (501) 682‑6100
- Website: awcc.ar.gov
- Hours: Monday‑Friday, 8 am‑5 pm
Additional resources include downloadable claim forms, FAQs, and a searchable database of licensed insurers.