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What Is Old American Insurance Auto and How It Works

By Elena Carter3 min read 548 views
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What Is Old American Insurance Auto and How It Works

What Is Old American Insurance Auto?

Old American Insurance Auto refers to a specific auto insurance product offered by Old American Insurance, a U.S. provider that specializes in coverage for drivers who may not qualify for standard policies. The term "old american" is a brand identifier rather than an age restriction; it applies to any U.S. resident who meets the company's underwriting criteria.

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Who Is Eligible?

Eligibility is based on factors that often make it difficult for drivers to find coverage elsewhere. Typical criteria include:

  • Drivers with a history of traffic violations or at-fault accidents
  • Individuals with a limited driving record (e.g., less than 3 years)
  • Drivers whose credit scores fall below the industry average for standard insurers
  • Those who have previously been denied by other carriers

Applicants must be U.S. residents, hold a valid driver's license, and provide proof of vehicle ownership.

Coverage Options

The policy bundles the essentials required by state law with optional add‑ons that can be tailored to the driver's needs.

Core Coverage

  • Liability – bodily injury and property damage
  • Collision – damage from a collision with another vehicle or object
  • Comprehensive – non‑collision damage (theft, vandalism, weather)

Optional Add‑Ons

  • Uninsured/Underinsured Motorist Protection
  • Medical Payments (MedPay)
  • Roadside Assistance
  • Rental Reimbursement

How the Underwriting Process Works

Old American Insurance uses a combination of traditional risk assessment and alternative data points. The process typically takes 1–3 business days:

  • Online application with personal and vehicle details
  • Automated risk scoring that considers driving history, credit, and vehicle safety features
  • Manual review for borderline cases
  • Quote issuance and policy issuance
  • Premium Costs and Payment Options

    Premiums vary widely based on risk factors. On average, drivers can expect to pay 25–35% higher than the national average for similar coverage levels.

    FactorImpact on Premium
    Driving record+30%
    Credit score+15%
    Vehicle safety features-5%

    Payment can be made monthly, quarterly, or annually. Paying annually typically yields a 5–10% discount.

    Claims Process

    Claims are filed online or via the company's mobile app. The typical steps are:

  • File claim and provide incident details
  • Adjuster assessment (video, photos, or in‑person)
  • Settlement offer within 7–10 business days
  • Payment to the driver or repair shop
  • Drivers are encouraged to keep receipts and documentation to speed up the process.

    Customer Experience and Support

    Old American Insurance offers 24/7 customer service through phone, chat, and email. The company has a dedicated "High‑Risk" support line to assist applicants who were previously denied elsewhere.

    Comparing Old American Insurance Auto to Other High‑Risk Carriers

    Below is a quick comparison of key metrics for three popular high‑risk auto insurers.

    ProviderAverage Premium IncreaseCoverage FlexibilityCustomer Satisfaction (NPS)
    Old American Insurance+30%High – many add‑ons+45
    SafeGuard Auto+35%Medium+40
    RiskFree Coverage+25%Low – basic only+35

    Frequently Asked Questions

    Can I renew my policy with Old American Insurance? Yes, policies are renewable annually, though premiums may adjust based on driving behavior.

    Do they cover all states? Coverage is available in all 50 states, but some states require additional endorsements.

    Is a credit check mandatory? A credit check is part of the underwriting process; however, the company offers a "no credit score" option with higher premiums.

    Conclusion

    Old American Insurance Auto provides a viable option for drivers who struggle to find coverage elsewhere. While premiums are higher, the company offers flexible coverage, comprehensive support, and a streamlined claims process. By understanding the eligibility criteria and policy details, drivers can make an informed decision that keeps them on the road.

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